一、New words and expressions生词和短语
　　★telephone /phone n.电话, 电话机 v.打电话
　　★telephone number 电话号码
　　★switchboard n.交换台/总机
　　★extension 分机
　　★direct line 直线
　　★confidential adj.机密的/秘密的
　　★mobile phone 移动电话cell phone
　　★available adj.有效的，可以得到的
　　1.I would like to speak to
　　2.Can I speak to
　　3.Can I talk to
　　4.Can I ask who's calling?
　　5.Can I take a message?
　　6.Hang on(hold on)
　　7.You've got the wrong number!
　　二、answer the question
　　1 what is the number of Phil's mobile phone?
　　2 Why is Don calling Phil?
　　三、Dialogue(一)
　　EDWARD GREEN: Hello, my name is Edward Green. I would like to speak to Mr. Smith, please.
　　爱德华.格林：你好，我是爱德华.格林。请史密斯先生接电话。
　　SMITH'S SECRETARY: I am sorry, but Mr.Smith isn't available.
　　史密斯的秘书：对不起，史密斯先生现在不在。
　　EDWARD GREEN: Okay. I'll ring back. Does Mr. Smith have a direct line?
　　爱德华.格林：那好吧。我再打过来。史密斯先生有直线电话吗?
　　SMITH'S SECRETARY: I'm sorry but the number is confidential.
　　史密斯的秘书：对不起，号码保密。
　　EDWARD GREEN: Okay. Thank you.
　　爱德华.格林：好的。谢谢。
　　JENNY ROSS: It's very difficult to speak to Mr. Smith.
　　詹妮.罗斯：想跟史密斯先生通电话真难。
　　EDWARD GREEN: Yes, I know.
　　爱德华.格林：是啊，我知道。
　　四、Dialogue(二)
　　NOVO RECEPTIONIST: Good morning, RUYJ Advertising.
　　NOVO 接待员：早上好， RUYJ 广告公司。
　　DON BRADLEY: Good morning. This is Don Bradley. Can I talk to Phil Watson, please?
　　堂.布拉德利：早上好。我是堂.布拉德利。请菲尔.沃森接电话?
　　NOVO RECEPTIONIST: What company are you from please?
　　NOVO 接待员：您是哪家公司的?
　　DON BRADLEY: Bibury Systems.
　　堂.布拉德利：Bibury系统公司。
　　NOVO RECEPTIONIST: I'll put you through.
　　NOVO 接待员：我给您转过去。
　　DAVE Phil Watson's phone.
　　戴夫菲尔.沃森的电话。
　　DON BRADLEY: Good morning. Can I talk to Phil, please?
　　堂.布拉德利：早上好。请菲尔听电话
　　DAVE: Can I ask who's calling please?
　　戴夫：能问一下您是哪位吗?
　　DON BRADLEY: Don Bradley from Bibury Systems.
　　堂.布拉德利： Bibury系统公司的堂.布拉德利。
　　DAVE: Well, Mr. Bradley, I'm afraid Phil's not in the office at the moment.
　　戴夫：哦，布拉德利先生，菲尔目前不在办公室。
　　Can I take a message or would you like to ring him on his mobile (cell)phone?
　　让我给他捎信还是您打他的移动电话?
　　DON BRADLEY: I'll try his mobile. Can I have the number please?
　　堂.布拉德利：我还是打他的移动电话吧。请问号码是多少?
　　DAVE: 0802 54377
　　戴夫：0802 54377
　　DON BRADLEY: Just let me checkthat. Zero eight zero two five four three double seven.
　　堂.布拉德利：让我对一下。0802 54377。
　　DAVE: That's it.
　　戴夫：对。
　　DON BRADLEY: Thanks.
　　堂.布拉德利：谢谢。
　　PHIL WATSON: Hello. Phil Watson.
　　菲尔.沃森： 你好。菲尔.沃森。
　　DON BRADLEY: Hello. Phil, this is Don Bradley.
　　堂.布拉德利：你好。菲尔，我是堂.布拉德利。
　　PHIL WATSON: Hello, Don. Sorry to keep you waiting. How are you?
　　菲尔.沃森： 你好， 堂。抱歉让你久等。你身体好吗?
　　DON BRADLEY: I'm fine, thanks. Can we meet? We have a new product and I want you to see it.
　　堂.布拉德利：好，谢谢。我们能见个面吗?我们有了新产品，我希望你看一下。
　　五、Dialogue(三)
　　SMITH'S SECRETARY: Hello, Mr. Smith's office.
　　史密斯的秘书：你好， 史密斯先生的办公室。
　　EDWARD GREEN: Hello, my name is Edward Green from Bibury Systems. I rang earlier. I would like to speak to Mr. Smith, please.
　　爱德华.格林：你好，我是Bibury系统公司的爱德华.格林。我之前打过电话。我想跟史密斯先生通电话。
　　SMITH'S SECRETARY: I'm afraid Mr. Smith is not in the office at the moment. Can I ask what it is about?
　　史密斯的秘书：史密斯先生目前不在办公室。请问您有什么事?
　　EDWARD GREEN: It is very important. I represent Bibury Systems. We're got a new product and I want Mr. Smith to see it.
　　爱德华.格林：是很重要的事。我代表Bibury系统公司。我们新推出了一款产品，希望史密斯先生看一下。
　　SMITH'S SECRETARY: Please send the product specifications by mail, Mr. Green.
　　史密斯的秘书：格林先生，请把该产品的说明书邮寄给我们。
　　EDWARD GREEN: I would like Mr. Smith to see the product and would like to talk to Mr. Smith direct. When is a good time to call?
　　爱德华.格林：我希望史密斯先生看一下产品，并且希望直接和他谈一谈。什么时候打电话合适?
　　SMITH'S SECRETARY: You could try ringing this afternoon.
　　史密斯的秘书：你可以今天下午试着打一下。
　　EDWARD GREEN: Thank you. Goodbye.
　　爱德华.格林：谢谢。再见。
　　六、Answer the question回答以下问题
　　1.what is Derek's extension?
　　2.where is Mr.Smith?
　　七、Dialogue(四)
　　DEREK JONES: Yes.
　　德里克.琼斯：你好。
　　CALLER: Can I speak to Peter?
　　CALLER：请皮特听电话?
　　DEREK JONES: Peter Hill?
　　德里克.琼斯：皮特·希尔?
　　CALLER: No. Peter Toyama.
　　CALLER： No。皮特·富山。
　　DEREK JONES: There is no one here called Peter Toyama.
　　德里克.琼斯：我们这儿没皮特·富山这个人。
　　CALLER: Is that extension 367?
　　CALLER：这是367分机吗?
　　DEREK JONES: No, you've got the wrong number. This is 412.
　　德里克.琼斯：不是，你打错了。这是分机 412。
　　CALLER: I'm sorry. Could you put me back to the switchboard?
　　CALLER： 对不起。您能把我转回总机?
　　DEREK JONES: Yes, hang on.(hold on)
　　德里克.琼斯：可以，稍等。
　　EDWARD GREEN: Hello, this is Edward Green. I rang earlier. I would like to speak to Mr. Smith, please.
　　爱德华.格林：你好，我是爱德华.格林。我之前打过电话。我想跟史密斯先生通话。
　　SMITH'S SECRETARY: I'm afraid that Mr. Smith is in a meeting.
　　史密斯的秘书：史密斯先生正在开会。
　　EDWARD GREEN: Is he free later this afternoon?
　　爱德华.格林：他今天下午稍后有空吗?
　　SMITH'S SECRETARY: I don't think so. Mr. Smith is very busy at the moment.
　　史密斯的秘书：没有。史密斯先生现在很忙。
　　EDWARD GREEN: I'll right again tomorrow.
　　爱德华.格林：那我明天再打。
　　SMITH'S SECRETARY: I am afraid Mr. Smith isn't in the office tomorrow.
　　史密斯的秘书：史密斯先生明天也不在办公室。
　　八、Dialogue(五)
　　CLIVE HARRIS: Clive Harris.
　　克莱夫.哈里斯： 克莱夫.哈里斯。
　　KATE MCKENNA: Clive, it's Kate.
　　凯特.麦凯纳：克莱夫，是我， 凯特。
　　CLIVE HARRIS: Hello Kate.
　　克莱夫.哈里斯： 你好， 凯特。
　　KATE MCKENNA: Are you busy?
　　凯特.麦凯纳：忙吗?
　　CLIVE HARRIS: No, why?
　　克莱夫.哈里斯：不忙，什么事?
　　KATE MCKENNA I've got the sales report and I have all the figures ready for the presentation to Mr. Sakai. Do you want to see them?
　　凯特.麦凯纳：我拿到了销售报告以及给酒井先生演示的所有数据。你要不要看一下?
　　GERALDINE： Good morning, Bibury Systems. How can I help you?
　　杰拉尔丁：早上好， Bibury系统公司。可以为您效劳吗?
　　MR.SAKAI: Hello. My name is Sakai. I would like to speak to Mr. Harris, please.
　　酒井先生：你好。我是酒井。请哈里斯先生听电话。
　　GERALDINE: Please hold the line, Mr. Sakai. I'll put your through.
　　杰拉尔丁：请稍等， 酒井先生。我给您转过去。
　　CLIVE HARRIS: Hello.
　　克莱夫.哈里斯：你好。
　　GERALDINE: Mr. Sakai is on the line.
　　杰拉尔丁：酒井先生打电话给您。
　　CLIVE HARRIS: Put him through ...sorry Kate, I must go. I have a very important call. I'll talk to you later.
　　克莱夫.哈里斯：转过来…… 抱歉，凯特，我必须挂了。我有一个很重要的电话。迟点儿再跟你通话。
　　Hello, Mr. Sakai.
　　你好， 酒井先生。
　　MR. SAKAI: Hello, Mr. Harris, how are you?
　　酒井先生：你好， 哈里斯先生， 身体好吗?
　　CLIVE HARRIS: I'm very well, thank you. How are you?
　　克莱夫.哈里斯：很好， 谢谢。你呢?
　　MR. SAKAI: I'm fine. I'm calling about our meeting.
　　酒井先生：好。我打电话是有关我们会面的事宜。
　　CLIVE HARRIS: Yes?
　　克莱夫.哈里斯：有什么问题?
　　九、New words and expressions生词和短语
　　★sales report销售报告
　　★catalogue商品目录
　　★to publish出版
　　★voice-activated用声音启动
　　I'll put you through我帮你接通电话
　　Can I take a message?要留口信吗?
　　Can I ask him to call you back?我要让他给你回电吗?
　　十、Dialogue(六)
　　MR.SAKAI: Hello. My name is Sakai. I would like to speak to Mr. Harris, please.
　　GERALDINE: Please hold the line, Mr. Sakai. I'll put your through.
　　CLIVE HARRIS: Hello.
　　GERALDINE: Mr. Sakai is on the line.
　　CLIVE HARRIS: Put him through ...sorry Kate, I must go. I have a very important call. I'll talk to you later.
　　Hello, Mr. Sakai.
　　MR. SAKAI: Hello, Mr. Harris, how are you?
　　CLIVE HARRIS: I'm very well, thank you. How are you?
　　MR. SAKAI: I'm fine. I'm calling about our meeting.
　　CLIVE HARRIS: Yes?
　　GERALDINE: Hello, Bibury Systems. How can I help you? Could I ask who's calling please?
　　杰拉尔丁：你好，Bibury系统公司。可以为您效劳吗?请问您是?
　　I'm afraid her extension is busy at the moment, Mr. Clark. Will you hold, or can I take a message? Okay, that's fine. I'll ask her to call you back.
　　克拉克先生，她的分机现在占线。您是等会儿，还是留口信?好的。我会让她打回给您。
　　十一、Answer the question回答以下问题
　　1.Does Mr. Smith know Edward?
　　2.What is Edward calling about?
　　十二、Dialogue(七)
　　JENNY ROSS: Good night, Edward.
　　詹妮.罗斯：晚上好， 爱德华。
　　EDWARD GREEN: Good night. I am going to phone Mr. Smith's number once again.
　　爱德华.格林：晚上好。我正要再打一次史密斯先生的号码。
　　JENNY ROSS: Good luck!
　　詹妮.罗斯：祝你好运!
　　EDWARD GREEN: It's six o'clock ?Maybe Mr. Smith is still at work. Maybe his secretary isn't there.
　　爱德华.格林：现在是6点钟，……或许史密斯先生还在工作。或许他的秘书不在。
　　JENNY ROSS: I don't think
　　詹妮.罗斯：我不认为 ……
　　EDWARD GREEN: Just wait ?Ah Mr. Smith? My name is Edward Green.
　　爱德华.格林：等着看吧 …… 啊!史密斯先生? 我是爱德华.格林。
　　MR. SMITH: Yes.
　　史密斯先生：什么事?
　　EDWARD GREEN: You don't know we but I work in Don Bradley's office at Bibury Systems.
　　爱德华.格林：您不认识我，我是Bibury系统公司堂.布拉德利手下的工作人员。
　　MR. SMITH: Yes?
　　史密斯先：怎样?
　　EDWARD GREEN: I spoke to your secretary today.
　　爱德华.格林：今天我跟您的秘书通过电话
　　MR. SMITH: Yes?
　　史密斯先生：哦?
　　EDWARD GREEN: You publish your catalogue this month. And we have an exciting new product.
　　爱德华.格林：您本月要出版产品目录。我们新推出一款产品。
　　MR. SMITH: I have all the products I need.
　　史密斯先生：我有我所需要的所有产品。
　　EDWARD GREEN: I would like you to have a word with Big Boss.
　　爱德华.格林：我希望您可以和 “大老板”说上一、两句。
　　MR. SMITH: I'm sorry?
　　史密斯先生：什么?
　　EDWARD GREEN: I'll put our new product on the line now.
　　爱德华.格林：我现在就把我们的新产品跟您连线。
　　BIG BOSS: Hello, Mr. Smith. My name is Big Boss. I am eighteen inches high! I am voice-activated and I want to be in your catalogue.
　　“大老板”：你好，史密斯先生。我是"大老板"。我有18英寸高!我是声音启动型的，我想出现在您的产品目录上。
　　十三、对比练习:
　　1、I want to speak to Mr.Smith/★I would like to speak to Mr.Smith ,please
　　2、Give me the number/★Can I have the number please?
　　3、★I'm afraid Mr.Smith isn't in the office at the moment/Mr.Smith isn't here
　　4、Mr.Smith isn't available/★I'm sorry Mr.Smith isn't available,Can i take a message?
　　十四、复习：
　　1.生词和短语
　　sales report
　　figures
　　presentation
　　product
　　catalogue
　　to publish
　　Please hold the line,...
　　I'll put you through
　　I am calling about...
　　2.Dialogue(八)
　　EDWARD GREEN: Hello, this is Edward Green. I rang earlier. I would like to speak to Mr. Smith, please.
　　SMITH'S SECRETARY: I'm afraid that Mr. Smith is in a meeting.
　　EDWARD GREEN: Is he free later this afternoon?
　　SMITH'S SECRETARY: I don't think so. Mr. Smith is very busy at the moment.
　　EDWARD GREEN: I'll right again tomorrow.
　　SMITH'S SECRETARY: I am afraid Mr. Smith isn't in the office tomorrow.
　　CLIVE HARRIS: Clive Harris.
　　KATE MCKENNA: Clive, it's Kate.
　　CLIVE HARRIS: Hello Kate.
　　KATE MCKENNA: Are you busy?
　　CLIVE HARRIS: No, why?
　　KATE MCKENNA I've got the sales report and I have all the figures ready for the presentation to Mr. Sakai. Do you want to see them?
　　GERALDINE： Good morning, Bibury Systems. How can I help you?
　　MR.SAKAI: Hello. My name is Sakai. I would like to speak to Mr. Harris, please.
　　GERALDINE: Please hold the line, Mr. Sakai. I'll put your through.
　　CLIVE HARRIS: Hello.
　　GERALDINE: Mr. Sakai is on the line.
　　CLIVE HARRIS: Put him through ...sorry Kate, I must go. I have a very important call. I'll talk to you later.
　　Hello, Mr. Sakai.
　　MR. SAKAI: Hello, Mr. Harris, how are you?
　　CLIVE HARRIS: I'm very well, thank you. How are you?
　　MR. SAKAI: I'm fine. I'm calling about our meeting.
　　CLIVE HARRIS: Yes?
　　GERALDINE: Hello, Bibury Systems. How can I help you? Could I ask who's calling please?
　　I'm afraid her extension is busy at the moment, Mr. Clark. Will you hold, or can I take a message? Okay, that's fine. I'll ask her to call you back.
　　JENNY ROSS: Good night, Edward.
　　EDWARD GREEN: Good night. I am going to phone Mr. Smith's number once again.
　　JENNY ROSS: Good luck!
　　EDWARD GREEN: It's six o'clock ?Maybe Mr. Smith is still at work. Maybe his secretary isn't there.
　　JENNY ROSS: I don't think
　　EDWARD GREEN: Just wait ?Ah Mr. Smith? My name is Edward Green.
　　MR. SMITH: Yes.
　　EDWARD GREEN: You don't know we but I work in Don Bradley's office at Bibury Systems.
　　MR. SMITH: Yes?
　　EDWARD GREEN: I spoke to your secretary today.
　　MR. SMITH: Yes?
　　EDWARD GREEN: You publish your catalogue this month. And we have an exciting new product.
　　MR. SMITH: I have all the products I need.
　　EDWARD GREEN: I would like you to have a word with Big Boss.
　　MR. SMITH: I'm sorry?
　　EDWARD GREEN: I'll put our new product on the line now.
　　BIG BOSS: Hello, Mr. Smith. My name is Big Boss. I am eighteen inches high! I am voice-activated and I want to be in your catalogue.
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